Shipping Policy
Processing
All orders have a processing time of 24-72 hours regardless of shipping method selected. All transit times are counted in business days (Monday- Friday). Pick-up day is counted as Day 0. Please Note: We do not process orders on weekends and major holidays. Any orders placed at this time will continue processing the following business day. All orders are shipped with Adult Signature Confirmation.
State and Pact Act Compliance: Many states have restrictions or regulations that must be followed. Please refer to the Compliance Page.
Restricted Shipping: We are currently unable to ship to military addresses containing APO, FPO or DPO.
We are not doing international shipping currently.
Shipping Options:
3-7 Business Day Shipping $6.99 + $8.00 Adult Signature Fee
In store pick-up: Please allow for 2-4 hours for your order to be ready.
Order Tracking:
While we strive to offer the most expedient and reliable service, Break Time Vape does not and cannot guarantee transit and delivery times. After placing your order, your tracking number will be sent to the email address specified on your account
Lost & Undelivered Packages:
Lost or undelivered packages are not the responsibility of Break Time Vape, and any issues arising from packages not received must be resolved by the customer, with the carrier in use. Break Time Vape strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 24 hours of the last tracking update. Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. Break Time Vape is not responsible for any and all costs associated with erroneous and incorrect address submissions entered by the user.
Order Discrepancies:
If your item was damaged, missing, or incorrect you must email us within 48 hours of the packages delivery. Once your claim has been submitted, reviewed, and approved, we will assist you with correcting this issue.
Canceling and Altering Orders:
Orders may be edited up to 30 minutes after being placed. After that time, please contact our Customer Service Team immediately if you wish to make a change on your order.
Sales Tax:
We are required to charge sales tax for select states. Tax rates will be calculated at Check Out and will be based on the ship to address information used for the order. In some cases, sales tax may be applied to shipping costs. These regulations are imposed by both state and local governments.
Shipping charges are non-refundable. Refunds are only applied to items that are returned to our warehouse. If the return of your package incurred any type of return fees, those charges will be deducted from your refund for the returned items.
We check all information on our website very carefully. However, an occasional error may occur, or manufacturers might update information we are unaware of. We reserve the right to correct inaccurate information and are not responsible for typographical errors.